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In practice, live chat connects quickly (often within a minute or two) and agents are reported to be courteous and helpful. Email inquiries are generally answered within a day (reports of sub-24-hour responses). Support is multilingual (English, German, French, etc.), reflecting the casino’s international audience. No phone hotline is listed, but the live chat and email contact are easy to find on every page (footer and help section).

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• If you have an iPhone or iPad, there is one option at your disposal – playing via a web browser.
• If a payment method was available for deposits, it doesn’t necessarily mean that it will be offered for withdrawals too; also, it can be discontinued at any time.
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Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Included in these methods are prominent payment platforms such as Visa, Neteller, Skrill, and ecoPayz. For more detailed information, visit the payments section of Slots Gallery, contact support, or take a look below for a better idea of what payment platforms have been adopted by the casino.

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The gaming area was not the only recipient of upgrades during the refurbishment. Large sums of money were also spent on the comfy sports lounge and show bar which is a large private room that has space to seat over 100 guests. The full poker schedule can be viewed on the Poker Live App on iOS or Android. Alternatively, you can check out Gunwharf Quay’s dedicated poker page on Facebook. Your browser is not supported for this experience.We recommend using Chrome, Firefox, Edge, or Safari.

Elegant view of a roulette wheel under warm lighting, highlighting the casino gaming ambiance. Ideal for themes of gambling, leisure, excitement, and entertainment in colorful and vibrant settings. The Grosvenor Casino Gunwharf is situated in the Gunwharf Quays, an outlet retail destination with over 90 outlet stores, 30 pubs, cafes, pubs in Portsmouth, United Kingdom. The casino is the perfect leisure destination, offering a unique gaming experience. The casino offers a 24-hour valet service plus self-parking is available in the Gunwharf Quays centre.

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